Privacy Policy

Date of establishment: February 21st, 2005
Updated: December 15th, 2020
Etoile Kaito & Co., Inc.
Personal information protection manager

Concept of personal information

Etoile Kaito Co., Inc. (hereinafter referred to as “our company”) considers that protecting personal information is the basis of our business activities and our social responsibility.

In order to comply with Japanese laws and other regulations related to the protection of personal information, our company established a personal information protection policy in February 2005. We handle personal information in accordance with it, and try to implements it throughout our all employees.

The personal information protection policy will be audited and reviewed at least once a year and will be continuously improved. In addition to regular audits, we will promptly respond to any defects when it is found.

In addition, we will take the following measures regarding the protection of personal information in accordance with the above basic policy.

Etoile Kaito Personal
Information Protection Policy

  We consider it appropriate to protect personally identifiable information (hereinafter referred to as “personal information”) as our social responsibility, and will promote the following efforts.

  1. System
    In addition to conducting education and enlightenment activities for employees, our company will distribute a manager in each department that handles personal information and endeavor to manage personal information appropriately.
  2. Regarding the contents of consent
    When we ask you to provide us with personal information, we will inform you of the purpose of collection, the range of third parties to whom we provide personal information, our point of contact, etc.
  3. Acquisition (collection) of personal information
    We will use the personal information you provide only for fulfilling contractual responsibilities, developing better products and services, delivering useful information, and other legitimate purposes.
  4. Safety management measures
    We will take appropriate measures to keep the personal information you provide accurate and up to date. In addition, by taking reasonable technical measures for personal information and the database in which personal information is stored, we will try to prevent risks such as unauthorized intrusion, personal information loss, falsification, and leakage of personal information.
  5. Consignment
    When entrusting the provided personal information to a third party, we will prevent leakage and re-offering from the third party by a contractual obligatory method unless there are special circumstances.
  6. Provision to third parties
    Our company will not provide or disclose the provided personal information to a third party without the consent of the person concerned, unless there is a legitimate reason given below.
    1. When based on laws and regulations.
    2. When it is necessary to protect the life, body or property of a person and it is difficult to obtain the consent of the person.
    3. When cooperating with administrative agencies, etc. due to special circumstances.
    4. When used by our group (our company or a subsidiary of our company) within the scope of legitimate use.
    5. When used by our group’s business consignees and business alliances related to credit management, etc. within the scope of legitimate use.
  7. Disclosure, correction and deletion of personal information
    If you ask us to confirm or correct the provided personal information, we will confirm the individual and respond within a reasonable range. Please contact our point of contact that is previously notified.
  8. Review of privacy policy, etc.
    We will continuously review and improve this privacy policy, handling rules and other related rules and safety management system so that effective and proper operation can be sustained. If this privacy policy is revised, the revised privacy policy will be applied from the date of publication of the revised version.
  9. About HR website

    As for information related to the applicant in relation to our website and other job advertisement applications and inquiries based on job advertisements, we may ask you to provide them to us through an application form. In that case, our company will use the provided information through our company and its affiliated companies to consider the employment and respond to inquiries from applicants. In addition,unless the applicant makes a special request, the provided information may be stored for consideration of future employment.

    Purpose of using personal information

    We will use the personal information entrusted to us by our customers for the following purposes.
    1. To ship products or provide various information such as catalog / DM, new products / services, etc.
    2. For market research / data analysis and planning / development of products / services.
    3. For credit management, collection management, and credit management related to transactions.
    4. To respond appropriately to inquiries from customers.
    In addition, when the purpose of use is specified or notified individually, it shall be used on the purpose of use.

    Shared use of personal information

    Personal information obtained from customers may be used jointly with our group companies, business consignees and business partners (hereinafter referred to as “affiliated companies”).
    In that case, the affiliated company shall use the personal information within the scope of the above purpose of use even when sharing the personal information, and the person in charge shall be our company.
    The items of personal information shared by affiliated companies are as follows, and will be used via the Internet (including e-mail) or printed out.
    Information about your name, gender, date of birth, address, phone number, email address, etc. In addition, if the customer requests the affiliated company to stop the shared use, it will be stopped promptly.

    Consultation regarding the handling of personal information

    If you have any questions about our basic policy on personal information protection or personal information protection, or if you find any defects in our personal information protection, please contact the personal information consultation desk below.

    Phone number 03-3663-5111
    Email accepted 24 hours

Notice regarding our website and applications

【The collection and use of information about the user】
In order to understand the usage status of our website and applications, we collect usage information for this service(including but not limited to terminal information, login information, browser browsing log, barcode scan log data, etc.). The following methods may be used as a means.

Use of cookies
“Cookie” is an industry standard technology that identifies your computer.
Etoile websites may use information about the pages you visit collected by using cookies, in combination with information that identifies you personally.
This information will be used only for the purposes described in “Use of browsing information”.
Depending on your browser, you can change the setting to disable the cookie function.
Please note that as a result, you may not be able to use all or part of the services on the web page.

Use of web beacons
“Web beacon” (sometimes called “Clear GIF”) is a small electronic image embedded in a web page or HTML email.
Etoile websites may combine the browsing information of customers collected using web beacons with the information that identifies the individual customer and use it as the customer information.
This information will be used only for the purposes described in “Use of browsing information”.

Use of barcode scan log
Product information using the barcode scanning function of our application may be combined with information that identifies the individual customer and used as customer information.
This information will be used only for the purposes described in “Purpose of use of personal information”.

*Explanation of terms
It is one of the methods to identify the computer that is accessing the homepage on the web.
Cookies is a small information that a web server sends to your browser, which may be stored as a file on your disk.
The purpose is to store the server information on the client side, and even if you leave the web page once,the server identifies the client computer by reading the “cookie” which is stored on the client side when you access it again.
Web beacons
Web Beacons are embedded in a website as an electronic image, and statistics on the usage rate of the website can be acquired by identifying the access conditions from the users’ computer.

Barcode scan log
Product information obtained by searching for products using the barcode scanning function of our application.

【About the explanation of automatic login function and precautions for use】
ETONET is equipped with an Auto Login function which allows you to use the member services without entering the membership number and Password even after the browser is closed when logged in.
ETONET service can be used more conveniently without entering the membership number and password on a computer where the auto login function is set to enable.
Your login status will be maintained for 28 days after you used the member service.
However, there is a risk of registered personal information being accessed or being used illegally by an impersonator. In order to prevent such a risk, if you are using a computer which may also be used by a party other than yourself (PC in a company, internet cafe, or library, etc.), please be sure to click the “Logout” button on the upper portion of the screen to completely logout of the website after the service is used. (The same as above, the auto login function can be canceled by clicking the “Logout” button.)
We will not take any responsibility if the member ID and password are used by a third party while using automatic login.
If you delete cookies, he state becomes as though you have never logged into ETONET. Therefore, it is necessary to enter the membership number and password again.
Also, the login status may be canceled due to a system update. Please understand.