FAQ /Retail Store Inquiries


Yes, you can become a member even during the preparation period before opening.

No, you may not. You can only become a member if you are a retail store owner who actually has a store.

The person in charge will contact you about the result of the screening within two weeks after you submit the application on the website. If you meet the membership requirements and complete the membership registration, you can register with ETONET, the online store of Etoile Kaito, to start ordering products from the following business day.

If you do not renew the membership the transactions will be terminated. You need to apply for membership again.

You can purchase from a single item or small lots.

Overseas customers can use the following credit cards: VISA, Mastercard, AMEX and UnionPay.Please click here for the payment methods.

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FAQ /Retail Store Inquiries