{"id":20,"date":"2019-08-01T21:42:08","date_gmt":"2019-08-01T12:42:08","guid":{"rendered":"http:\/\/spicefactory.xsrv.jp\/client\/etoile\/?page_id=20"},"modified":"2024-08-30T11:57:47","modified_gmt":"2024-08-30T02:57:47","slug":"faq-contact","status":"publish","type":"page","link":"https:\/\/etoile.co.jp\/en\/about\/faq-contact\/","title":{"rendered":"FAQ \/Retail Store Inquiries"},"content":{"rendered":"
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FAQ<\/h2>\r\n
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Is there any initial fee or entry fee?<\/a> <\/h3>\r\n <\/div>\r\n \r\n
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There are no fees.<\/p>\r\n <\/div>\r\n \r\n <\/div>\r\n \r\n <\/div>\r\n \r\n

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Although I haven’t opened my store yet, can I become a member?<\/a><\/h3>\r\n <\/div>\r\n \r\n
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You can apply for membership if you have a photo of your planned physical store location or store in preparation for opening, and if you have an opening date set.
However, if you are opening an online store only, please submit your application after opening your store, as we will review your site only after we confirm your site.<\/p>\r\n <\/div>\r\n \r\n <\/div>\r\n \r\n <\/div>\r\n \r\n

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Can I become a member even though I operate an online store without an actual store?<\/a><\/h3>\r\n <\/div>\r\n \r\n
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Non-store retailers are also eligible for membership. For more details, please click here<\/a>.<\/p>\r\n <\/div>\r\n \r\n <\/div>\r\n \r\n <\/div>\r\n \r\n

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How long does it take to start purchasing after applying membership?<\/a><\/h3>\r\n <\/div>\r\n \r\n
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We will contact you by e-mail with the screening result within 2 weeks after receiving your application via the web.
Please log in to ETONET using the membership number and temporary login password for the ETONET online store that you will receive in the e-mail. You will be able to place your order after the login is completed.\r\n<\/p>\r\n <\/div>\r\n \r\n <\/div>\r\n \r\n <\/div>\r\n \r\n

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Are there any limitations on the product lots for purchasing?<\/a><\/h3>\r\n <\/div>\r\n \r\n
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You can purchase from a single item or small lots.<\/p>\r\n <\/div>\r\n \r\n <\/div>\r\n \r\n <\/div>\r\n \r\n

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Can I use a credit card for payment?<\/a><\/h3>\r\n <\/div>\r\n \r\n
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Overseas customers can use the following credit cards: VISA, Mastercard, AMEX and UnionPay.Please click here<\/a> for the payment methods.<\/p>\r\n <\/div>\r\n \r\n <\/div>\r\n \r\n <\/div>\r\n \r\n <\/div>\r\n \r\n <\/div>\r\n \r\n <\/div>\r\n \r\n <\/div>\r\n \r\n <\/section>\r\n \r\n\r\n

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Inquiry Form<\/h2>\r\n
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This is an inquiry form for those who are interested in establishing business relations with us.
\r\n Please fill in and submit the form below.
\r\n The person in charge will contact you shortly.
\r\n*If you have already placed an order before, submit your inquiry from here\r\n <\/p>\r\n

\r\n *Disable the spam filter so that you may receive from an email from @etoile.co.jp. \r\n <\/P>\r\n <\/div>\r\n

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    Your name\u3000Required<\/span> <\/span> <\/p>\n<\/p><\/div>\n<\/div>\n

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    Shop name\u3000Required<\/span> <\/span> <\/p>\n<\/p><\/div>\n<\/div>\n

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    Email address\u3000Required<\/span> <\/span>\n <\/p>\n<\/p><\/div>\n<\/div>\n

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    Phone number\u3000Required<\/span> <\/span><\/p>\n<\/p><\/div>\n<\/div>\n

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    Details of your inquiry\u3000Required<\/span>